Privacy policy
This Privacy Policy explains how Bean Buster Coffee collects, uses, stores, and protects personal information when you interact with our website and services.
1. Information We Collect
Personal Information
This includes your name, email address, postal address, phone number, and order details when you make a purchase or contact us.
Payment Information
Payments are processed by secure third-party providers. Bean Buster Coffee does not store or access your full payment details.
Order and Transaction Data
We collect information related to your purchases, delivery preferences, and transaction history to fulfil orders.
Communication Records
If you contact us, we may keep a record of your correspondence to assist with enquiries and service improvement.
Website Usage Data
We collect IP addresses, browser information, and activity data to maintain website security and improve performance. Cookies may be used for functionality, analytics, and advertising.
2. How We Use Your Information
Order Fulfilment
To process, ship, and manage your orders, including order confirmations and delivery updates.
Customer Support
To respond to enquiries and provide assistance.
Marketing Communications
To send updates, promotions, and newsletters if you have opted in.
Website Improvement and Security
To analyse website performance and protect against fraud or misuse.
3. How We Share Information
We do not sell your personal information. We may share information with:
Service Providers
Couriers, fulfilment partners, and logistics services such as Australia Post and Sendle.
Payment Processors
Shopify Payments, Stripe, PayPal, and other secure providers for transaction processing.
Marketing and Analytics Services
Platforms such as Google Analytics and Meta for advertising and performance analysis.
Legal Requirements
If required to comply with the law, protect our rights, or prevent fraudulent activity.
4. Cookies and Tracking Technologies
Cookies may be used to improve website functionality, analyse usage, and show relevant advertisements. You can adjust cookie settings in your browser at any time.
5. Data Security
We take reasonable steps to protect personal information through secure servers, encryption, and restricted access. While we aim to safeguard your data, no method is entirely secure. Contact us immediately if you suspect any unauthorised access.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time. Certain information may need to be retained for legal or operational purposes.
7. International Customers
Orders placed from outside Australia may be processed on servers located in Australia. Your information will be handled according to this Privacy Policy and applicable laws.
8. Contact Us
For privacy enquiries, contact info@beanbustercoffee.com.au or call 0400 400 540.
9. Policy Updates
This policy may be updated periodically to reflect operational, legal, or regulatory changes. Updates take effect once published on this website.
Effective 5 February 2026